Assistant Manager Domain Registrations
LK Domain Registry is the sole administrator for web addresses that end in “.lk” in Sri Lanka. Since it’s inception in 1990, 1K Domain Registry is facilitating development initiatives of Internet infrastructure services to improve the Internet service sector in the country. Been the sole administrator for national level domains in Sri Lanka, 1K Domain Registry is expanding services to serve the country better. We are looking for energetic individuals to fulfill the need gap of the organization as per below detailed. If you are the right candidate, an attractive remuneration awaits.
Duties & Responsibilities:-
- Lead, Support, and Coordinate Registration Operations.
- Collaborate with LK Domain Management, Staff and Stakeholders on domain registrations.
- Communicate and support clients and customers on registering .1k domains, related products and services by phone, chat and email in an accurate and professional manner.
- Submit reports as needed by the management.
- Facilitate & support increased number of domain registrations.
- Any other duties as may be assigned by management.
- A diploma or degree from a recognized institution or equivalent professional qualification.
- Demonstrated competence, knowledge, skills, and ability in supporting/conducting customer service activities and
- Three (3) years relevant experience.
- Computer literate
- Ability and willingness to work hard while maintaining standards and accuracy
- Able to work in a team
- Able to deal effectively with challenging field operational issues.
- Able to communicate clearly and listen attentively
- Fluency in Sinhala & English languages in terms of both speaking and writing. Ability to speak in Tamil would be an added advantage.
- Able to work with little or no supervision.
- Able to supervise and lead a team of about S subordinates.
- Self-Motivated and Self Organized.
Please send a cover letter (summarizing your qualifications, experience & competencies) with current curriculum vitae (CV) and two non-related work referees to firstname.lastname@example.org indicating the position applied for in the subject line within 14 days of this advertisement.
Domain Registry, 106, Bernard’s Business Park, Dutugemunu Street, Dehiwala.